Account & Data Deletion
Delete your Housome account and data
You can ask us to permanently delete your Housome account and the data tied to it at any time. Right now, during closed testing, deletion is handled by our team on request rather than as a fully self-service in-app button — every request is confirmed by email and actioned promptly. We're building a one-tap in-app option for a future release; this page will be updated the day that ships.
Request by email
- Email saathi@aisaarthilabs.com from the address you'd like us to reply to.
- Include the phone number your Housome account is registered with, and the subject line "Delete my Housome account."
- We'll reply to confirm we've received your request, and let you know once it's completed.
From inside Housome
- Open Housome and go to Profile.
- Use Sign out to stop using the app immediately on that device.
- Then send the email request (left) so we can delete your account and data on our servers — signing out alone does not delete anything.
Why we verify by phone number: Housome accounts are identified by phone number, not a password. Confirming the number tied to your account lets us make sure we're deleting the right account and not acting on someone else's behalf.
What gets deleted
| Data | What happens |
|---|---|
| Your profile | Name, phone number, and account credentials — permanently deleted |
| Your private content | Tasks, things, documents, essentials, and money entries you marked only you — permanently deleted |
| Companion chat history | Your messages to the companion — permanently deleted |
| Connected Google Drive | Housome's access to your Drive is revoked and the sharing permissions it created are removed; files remain in your own Drive, since Housome never owned them |
| Household content you shared | Content you tagged household (a shared bill, a task you created) stays visible to your former household, the same way a shared document doesn't vanish for everyone else when one collaborator leaves — but it's no longer attributed to an active account |
| If you're the only member of a household | The household and everything in it is deleted along with your account |
What we may retain, and why
- A minimal record that a deletion request was made and completed, kept for audit purposes.
- Information we're required to retain by law (for example, to comply with a legal obligation or resolve a dispute), for no longer than necessary.
- Backups: our routine backups are cycled out automatically; deleted data may persist in a backup for a short period before being fully purged, but is not used or accessed during that time.
Timeline: we aim to complete deletion requests within 30 days of confirming your identity, and will email you once it's done.
Related
See the full Privacy Policy for how we handle your data while your account is active.
Contact
Questions about this process: saathi@aisaarthilabs.com