Terms of Use

Housome — Terms of Use

Last updated: 28 August 2026

These Terms of Use (“Terms”) govern your access to and use of the Housome mobile application, related websites, features, content and services (collectively, the “Service”). The Service is owned and operated by AI Saarthi Labs LLP, an entity registered in New Delhi, India (“AI Saarthi Labs”, “Housome”, “we”, “us” or “our”).

1. About these Terms

These Terms of Use (“Terms”) govern your access to and use of the Housome mobile application, related websites, features, content and services (collectively, the “Service”). The Service is owned and operated by AI Saarthi Labs LLP, an entity registered in New Delhi, India (“AI Saarthi Labs”, “Housome”, “we”, “us” or “our”).

By creating an account, selecting the acceptance checkbox or otherwise using the Service, you confirm that you have read and agree to these Terms and the Housome Privacy Policy. If you do not agree, do not access or use the Service.

If applicable law gives you rights that cannot validly be waived by contract, these Terms do not limit those rights.

2. Eligibility

The Service is intended only for individuals who are at least 18 years old and legally capable of entering into a binding contract. By creating an account or using the Service, you represent that you meet these requirements.

Housome is a general-audience household-management service. It is not directed to children. An adult user may include limited information relating to a child in legitimate household content, such as a family task or event, only where the adult has the authority to do so and the information is appropriate for the intended household members. A child must not create or operate an account.

3. Your account and security

You may be required to register using a mobile number and verify that number using a one-time password (OTP). You agree to provide accurate and current information and to maintain control of the mobile number and device associated with your account.

You are responsible for activities conducted through your account, except to the extent caused by our breach of applicable law. Do not share OTPs or permit another person to impersonate you. Notify us promptly at saathi@aisaarthilabs.com if you believe your account, phone number or device has been compromised.

We may require additional verification before changing account details, processing a rights request or restoring access.

4. Households, invitations and sharing

The Service allows users to create or join a household and share selected information with other household members. You must invite only people whom you are authorised to invite. An invite code or link may give another person access to household information; protect it accordingly.

Content marked “Household”, content created in a shared area, and content that is inherently collaborative may be visible to all current household members. Content marked “Only Me” is intended to be visible only to the relevant user, subject to technical processing necessary to provide, secure and support the Service and disclosures required by law.

You are responsible for checking the audience or visibility setting before uploading or sharing sensitive information. Household members may view, copy, download or otherwise retain shared information. Removing a member, leaving a household or deleting an account cannot reverse access that already occurred or delete copies another member lawfully made outside Housome.

We do not control the conduct of household members and are not responsible for disputes between them. If household membership changes, promptly review access to shared information and linked Google Drive files.

5. Features of the Service

Housome may provide tools for tasks, events, lists, calendars, household messages, shared contacts, household information, uploaded files, document links, expense records, reminders, notifications, analytics and AI-assisted actions.

Features may vary by device, operating system, country, account type or release stage. We may add, modify, suspend or discontinue a feature where reasonably necessary for security, legal compliance, product improvement or business operations. Where a change materially reduces a paid feature, any refund or remedy required by applicable law will continue to apply.

The Service may be offered as a beta, preview or early-access product. Such features may be incomplete, change without notice and contain errors. Do not rely on the Service as the only repository for critical information.

6. Device permissions and connected services

Some features may request permission to access contacts, calendars, microphone, camera, photos, files, notifications or other device functions. Granting a permission is optional, although declining it may prevent the corresponding feature from working. You can usually revoke permissions through device settings.

Where you connect Google Drive or another third-party account, you authorise Housome to access and use only the data and permissions reasonably required for the user-facing feature you select. Your use of the connected service is also governed by that provider’s terms. You may disconnect the service through available settings or the third-party provider.

Deleting a link, entry or Housome account does not necessarily delete the underlying file from Google Drive. You or the file owner must manage the file and its permissions through Google Drive. Conversely, deleting or moving a file in Google Drive may break its Housome link.

7. Your content and responsibilities

“User Content” means information or material that you submit, upload, record, import, link, transmit or make available through the Service, including messages, tasks, events, contacts, notes, lists, expense information, bank statements, transaction files, images, documents, voice input and AI instructions.

As between you and Housome, you retain ownership of your User Content. You grant AI Saarthi Labs a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, process, adapt for technical formatting, display and otherwise use User Content only as reasonably necessary to operate, secure, improve and support the Service, honour your sharing choices, comply with law and enforce these Terms. This licence ends when the relevant content is deleted from our systems, subject to shared copies, backups, legal retention and technical deletion cycles described in the Privacy Policy.

You represent that:

• you have the rights, authority and lawful basis needed to provide and use User Content;
• where User Content contains another person’s personal data, you have appropriately informed that person or otherwise have lawful authority to use and share it;
• the content and your instructions do not violate law, contract, confidentiality, intellectual-property, privacy or other rights; and
• you will use reasonable care before placing highly sensitive or critical information in shared household areas or AI requests.

We do not endorse User Content and, except where law requires otherwise, are not obliged to monitor all private household communications.

8. Acceptable use

You must not use the Service to host, upload, modify, publish, transmit, store, update or share information, or engage in conduct, that:

• belongs to another person and which you have no right to use;
• is unlawful, fraudulent, defamatory, obscene, pornographic, paedophilic, harmful to children, invasive of privacy or bodily privacy, threatening, harassing, discriminatory, hateful or otherwise prohibited by applicable law;
• infringes copyright, trademark, patent, confidentiality, publicity or other proprietary rights;
• impersonates another person, misrepresents its source, or knowingly communicates materially false or misleading information as fact in order to deceive, harass, cause injury or obtain financial gain;
• encourages money laundering, unlawful gambling, violence, self-harm, criminal activity or violation of any law;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, public order, or obstructs the investigation of an offence;
• contains malware, malicious code or material designed to disrupt, damage, overload or gain unauthorised access to any system;
• attempts to obtain another user’s OTP, credentials or data without authorisation;
• scrapes, harvests, probes, reverse engineers or circumvents security or access controls, except to the limited extent such restriction is prohibited by law;
• uses automated means to access the Service in a manner not expressly authorised by us; or
• uses the Service or its AI features to develop, benchmark or train a competing model or service unless we agree in writing.

We may remove or restrict access to content, preserve evidence, suspend accounts or report matters to competent authorities where reasonably necessary to comply with law, protect users or systems, investigate abuse or enforce these Terms. Where required, we will provide notice and an opportunity to contest a moderation decision.

9. Household money and document features

Expense, transaction, receipt, statement and household-money features are organisational and record-keeping tools only. Housome is not a bank, payment system, payment aggregator, investment adviser, accountant, tax adviser or debt-settlement service, and ordinarily does not hold or transfer money between users.

Imported or AI-extracted information may be incomplete, duplicated, wrongly categorised or inaccurate. Verify all important amounts, dates, balances, obligations and documents against the original source. Household calculations or labels do not create or legally determine a debt between members.

Housome is not a substitute for professional financial, tax, legal, medical, emergency, safety or other regulated advice.

10. AI-assisted features

Housome may use artificial-intelligence and speech-processing providers to interpret text or voice, extract information, answer questions and suggest actions. AI output is probabilistic and may be incorrect, incomplete, outdated, biased or unsuitable.

AI-generated output is provided for convenience and is not professional advice or a statement of fact. Review all output and source material before relying on it. Housome is designed to require confirmation before an AI-proposed action is saved; you remain responsible for reviewing and confirming the action.

Do not submit information to an AI feature unless you are authorised to process it and comfortable having it processed by the service providers described in the Privacy Policy. You must not use AI output unlawfully or represent it as human-generated where disclosure is legally required.

11. Intellectual property

Except for User Content and third-party materials, the Service—including its software, design, branding, text, graphics, interfaces, databases, arrangement and other content—is owned by or licensed to AI Saarthi Labs and is protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable right to install and use the Service for lawful personal household purposes. No other rights are granted.

If you provide feedback or product suggestions, you permit us to use them without restriction or payment, provided that this does not transfer ownership of your pre-existing intellectual property or personal data.

12. Third-party services and links

The Service relies on third parties for functions such as authentication, hosting, databases, analytics, notifications, AI processing, voice processing and file storage. It may also display links, offers or content supplied by third parties.

We do not control third-party services and are not responsible for their independent acts, availability, content or terms. Review their applicable terms and privacy notices. Nothing in this section limits responsibility that applicable law places directly on us for selecting or managing processors.

13. Fees, subscriptions and other commercial features

The Service is currently offered without a Housome subscription fee. We may later introduce paid subscriptions, in-app purchases, advertisements, sponsored placements, affiliate links or other paid features.

Before charging you, we will clearly disclose the price, currency, taxes, billing period, included features, trial terms, auto-renewal terms, cancellation method and material restrictions. A purchase will be subject to the terms displayed at checkout and, where applicable, the Apple App Store, Google Play or other billing provider’s terms.

You authorise the relevant payment provider to charge the selected payment method. Unless applicable law or the checkout terms provide otherwise, fees already incurred are non-refundable. Statutory cancellation, refund and consumer rights remain unaffected.

If we introduce recurring subscriptions, you will be able to manage or cancel them through the purchase channel. Cancellation ordinarily stops future renewal and does not retroactively refund the current billing period unless required by law.

Advertisements or sponsored content will be identified where required. If you follow an affiliate link or complete a qualifying transaction, AI Saarthi Labs may receive a commission at no additional cost to you. We do not guarantee third-party products, prices, availability or claims.

14. Privacy and security

Our collection and use of personal data is described in the Housome Privacy Policy. No security measure is perfect. You are responsible for using an appropriately secured device, protecting your OTP and access credentials, maintaining independent copies of critical information and carefully managing household and Google Drive permissions.

15. Suspension, termination and account deletion

You may stop using the Service at any time. You may request account deletion by emailing saathi@aisaarthilabs.com from or with sufficient proof of the account’s registered mobile number. We may take reasonable steps to verify the request.

We may limit, suspend or terminate access if you materially or repeatedly breach these Terms, create a security or legal risk, fail to pay applicable fees, abuse the Service, or where suspension is required by a competent authority. Where reasonably possible and legally permitted, we will give notice and an opportunity to remedy or appeal.

After termination or deletion, your right to use the Service ends. Certain shared content may remain available to other household members where deletion would impair their legitimate records or rights; we may instead remove or de-identify your account attribution where appropriate. Files held in your or another user’s Google Drive must be separately managed in Google Drive. We may retain limited information where reasonably necessary for legal compliance, security, fraud prevention, dispute resolution and enforcement, as described in the Privacy Policy.

Sections which by their nature should survive termination—including intellectual-property, disclaimers, liability, disputes and accrued payment obligations—will survive.

16. Disclaimers

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, compatibility with every device, error-free operation, permanent preservation of content, accuracy of reminders or AI output, or that the Service will meet every requirement.

To the maximum extent permitted by law, we disclaim implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title and non-infringement. These exclusions do not apply to warranties or consumer guarantees that cannot lawfully be excluded.

17. Limitation of liability

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, breach of confidentiality or data-protection obligations where such liability cannot lawfully be limited, or any other liability that applicable law does not permit us to exclude or limit.

Subject to the preceding paragraph and to the maximum extent permitted by law:

• AI Saarthi Labs and its partners, personnel and licensors will not be liable for indirect, incidental, special, exemplary, punitive or consequential loss, or for loss of profits, revenue, goodwill, opportunity or data, arising from use of the Service; and
• our total aggregate liability arising out of or relating to the Service and these Terms will not exceed the greater of (i) the amount you paid directly to AI Saarthi Labs for the Service during the twelve months immediately preceding the event giving rise to the claim, and (ii) INR 5,000 or its local-currency equivalent.

The exclusions and cap apply only to the extent they are valid under the law applicable to you. You may have additional statutory remedies.

18. Indemnity

To the extent permitted by law, you agree to indemnify AI Saarthi Labs against third-party claims, damages and reasonable costs arising directly from your unlawful User Content, your material breach of Section 8, or your infringement of another person’s rights. This obligation does not apply to the extent a claim was caused by our own act, omission or breach, and we will allow you reasonable participation in the defence of a covered claim.

19. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to any mandatory consumer forum or local-law right available to you, the courts at New Delhi, India will have exclusive jurisdiction over disputes arising from these Terms or the Service.

Before filing a claim, you and AI Saarthi Labs agree to make a good-faith attempt to resolve the dispute by written notice and discussion for at least 30 days, unless urgent injunctive relief is reasonably required.

If you are a consumer outside India, this section does not deprive you of mandatory protections or forums that cannot be excluded under the law of your habitual residence.

20. Grievances, content complaints and contact

To report unlawful content, privacy invasion, impersonation, intellectual-property infringement, account misuse or another grievance, email us with:

• your name and contact details;
• the account, household item or content concerned;
• the nature and legal basis of the complaint;
• supporting material; and
• the remedy requested.

We aim to acknowledge qualifying grievances within 24 hours and resolve them within seven days, or sooner where applicable law requires expedited action. We may request identity, authority or ownership verification and may preserve relevant records.

Where the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 apply, an eligible complainant may appeal an unresolved or unsatisfactory grievance to the Grievance Appellate Committee through the mechanism made available by the Government of India, subject to applicable requirements and timelines.

21. Changes to these Terms

We may update these Terms to reflect changes in law, providers, features, security or business practices. We will post the revised Terms with a new “Last updated” date. Where a change materially affects your rights or use of the Service, we will provide reasonable advance or in-app notice and obtain renewed acceptance where required by law.

Changes do not retroactively reduce rights already accrued. If you do not agree to materially revised Terms, you must stop using the affected Service and may request account deletion.

22. General

These Terms, the Privacy Policy, checkout terms and any feature-specific terms presented to you constitute the agreement between you and AI Saarthi Labs regarding the Service.

If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will continue in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganisation, merger, financing or transfer of the Service, subject to applicable privacy and consumer law.

We are not responsible for delay or failure caused by events beyond our reasonable control, but this does not excuse obligations that law does not permit us to exclude.

Headings are for convenience only. Electronic notices and records may satisfy written-notice requirements to the extent permitted by law.